Solved: I am an owner of artcam express 2015 download version, my computer has been giving me a lot of issues. , for customers without a dongle the only ArtCAM products released by Delcam that did not utilize a dongle were ArtCAM Express (Download Only) and ArtCAM Insignia (Download Only). Please zip the MiniDump file (*.dmp) and attach it when replying to this post so that I can submit it to the Development team for further investigation. Each MiniDump file is named using the following convention: Dump-.dmp.įor example, if the MiniDump file is named Dump-20170215-121400-2015-860-64.dmp, we know that it was created on 15th February 2017 at 12:14:00 local time, and originates from ArtCAM 2015.860 64-bit.
From Windows Explorer's list of folders and files, double-click the ArtCAM_MiniDump folder to display its contents.Open Windows Explorer, type %TEMP%in the Addressbar, and then press Enter.Please use the following steps to retrieve a MiniDump file: A MiniDump file (*.dmp) is particularly useful to the Development Team, as it enables us to examine what was happening at the exact point of the crash this greatly improves the chance of identifying and fixing a rare or random crash that cannot be reproduced. In the event of a crash, we have configured ArtCAM to store information about its circumstances in a single file. In addition, please confirm what Windows operating system is installed on your computer, and what region and language settings you're using. Please check and confirm what graphics card you have installed on your computer. If the problem persists, then please use Autodesk Screencast to create and share a screencast of the steps you're using while simulating your toolpath in ArtCAM Express 2015 R2, and then embed your screencast when replying to this post. Please ensure that you have the latest Sentinel driver installed on your computer. Restart your computer, then check if the crash re-occurs in ArtCAM Express 2015 R2.Download and install the latest display driver for your graphics card from the manufacturer's website.Please complete the following steps, which could resolve the problem:
For example, ArtCAM Express 2015 R2.SP3 (64-bit build 860). What build of ArtCAM Express 2015 R2 are you working in? To confirm this, select the Help > About ArtCAM Express menu option in your ArtCAM Express software. I tried doing a single toolpath and all toolpath but get same error. I'm having some issues with Artcam 2015 R2, Every time I attempt to simulate a toolpath the program crashes (Your program stop working) Hi for contacting the Autodesk Community.
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